Monday, June 6, 2011

How Cloudscape uses Google Voice


Google Voice is a free service that provides a single phone number for all your phones. When someone calls Cloudscape's Google Voice number, it rings our office phones, as well as my mobile phone, and Gmail voice chat.

Google Voice allows you to set personalized greetings based on who's calling. I can create contact groups for family, friends, and co-workers. Anyone that isn't in one of my groups will receive the default greeting, while family and friends will receive a greeting customized for those groups. Along with customized greetings, Google Voice automatically transcribes my voicemail so I can read messages in addition to listening to them.

Google Voice also has a mobile app, which allows you to navigate between voicemails and read the transcriptions Google Voice provides. If you have a Google phone number, calls made from the Google Voice app will display that number as the outbound caller ID. The Google Voice mobile app is free, and is currently available for Blackberry, iPhone, and Android mobile phones.

Click-to-Dial is another great feature in Google Voice. With Click-to-Dial, Google Voice turns phone numbers on websites into clickable links. When you click a phone number link you'll have the option to select which phone you want to place the call. Google Voice will call that phone, and when you pick up you'll be connected to the number you clicked.

These are just a few Google Voice features Cloudscape uses on a daily basis. Call Cloudscape today at 810-844-1801 to see if Google Voice is a good fit for your business.

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